Privacy Policy
Last updated: May 20, 2025
Introduction
Welcome to WiCrackerPro ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website, purchase our products, or use our services.
Data Controller
WiCrackerPro, operated by WiCracker Project, is the data controller responsible for your personal data.
Information We Collect
Personal Data
We may collect the following types of personal information:
- Identity Data: Name, username or similar identifier
- Contact Data: Email address, billing address, delivery address
- Technical Data: IP address, browser type and version, time zone setting, operating system and platform
- Usage Data: Information about how you use our website and services
- Marketing Data: Your preferences in receiving marketing from us
Payment Information
We use Paddle (Paddle.com Market Ltd) as our payment processor. When you make a purchase, you provide your payment information directly to Paddle, not to us. We do not collect, process, or store your complete credit card details. Paddle may share non-sensitive information with us, such as:
- The last four digits of your credit card
- Transaction ID
- Purchase amount
- Transaction status
For information about Paddle's privacy practices and how they handle your payment information, please refer to Paddle's Privacy Policy.
How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our services
- To process your purchases and manage your account
- To notify you about changes to our services
- To respond to your inquiries and provide support
- To improve our website and services
- To send you marketing communications (only with your consent)
- To comply with legal obligations
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contractual necessity: To perform our contract with you when you purchase our products
- Legitimate interests: To operate and improve our business and services
- Consent: For marketing communications and non-essential cookies
- Legal obligation: To comply with applicable laws and regulations
Data Sharing and Third-Party Processors
We share your personal data with:
Payment Processing
Paddle: Processes payments for our products and services. Paddle is PCI DSS compliant, ensuring your payment information is handled securely according to industry standards.
Other Third Parties
- Service providers who help us operate our business
- Analytics providers to help us improve our services
- Professional advisers including lawyers, bankers, and insurers
- Tax and government authorities, regulators, and other authorities
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
International Transfers
We operate globally and may transfer your data to countries outside your country of residence. When we transfer personal data outside the EEA, UK, or Switzerland, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Privacy Shield certification (where applicable)
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees and third parties who have a business need to know.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent where we rely on consent to process your data
To exercise any of these rights, please contact us at privacy@wicrackerpro.com.
Cookies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through our Cookie Banner when you first visit our site, or by adjusting your browser settings.
For more information about the cookies we use, please see our Cookie Policy.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this privacy policy from time to time by posting the updated version on our website. We encourage you to review this privacy policy periodically.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@wicrackerpro.com
Complaints
If you are not satisfied with our response to your concern, you have the right to lodge a complaint with your local data protection authority.